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General sales contitions
Written by Marco Saccani
Tuesday, 01 March 2011 08:36
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GENERAL SALES CONDITIONS:

  • Goods delivered ex our bottling plants
  • All bottles are non returnable
  • Wood pallets supplied up-on request at extra charge of € 14 each
  • Hand-stacking of 20° container without pallets, if required, extra charge of € 150.00
  • Payment: L/C at sight, irrevocable, confirmed and payable in Italy by 1° class Bank

What's ItalianFoodValley?

ItalianFoodValley is an on-line store where you can purchase products made in Parma and province.
ItalianFoodValley.com was founded in 1996 to supply Internet services including information, assistance and e-commerce.
The e-commerce is direct or on the manufacturer's behalf; tour package sales offered and dealt directly by travel agencies or tour operators, ItalianFoodValley only offers technological/computer support. All product photos and logos are only published by us with the authorised dealer's approval
Italian Food Valley di Francesco De Vecchi
SEDE OPERATIVA
Viale Marconi, 8 - 43039 Salsomaggiore Terme Parma - ITALY Tel. +39 0524 587 809
SEDE LEGALE
V. Velletri, 49 - 00198 Roma Tel.+39 346 62 71 360

Sales

ItalianFoodValley displays its web pages in Italian, French and English. Furthermore the user can choose, regardless of the selected language any currency available on the site for his/her purchases.
Payment methods accepted by Parmashop include Credit Card (Visa, MasterCard), Bank transfer, COD and wire transfer.
For credit card payments, cards will only be charged upon delivery.
For bank transfers, goods will only be delivered after Parmashop receives a copy of the bank receipt by fax confirming payment. If payment confirmation is not sent within three days from receipt, the order will be cancelled.

Bank transfers must be issued to:
Italian Food Valley di Francesco De Vecchi
Viale Marconi, 8 - 43039 Salsomaggiore Terme Parma - ITALY
IBAN  IT51E0623065901000035362388
BIC Bic CRPPIT2p443

Prices

ItalianFoodValley informs the user that list prices not in Euro are displayed According to the daily exchange rate.
Payments are made based on the most updated exchange rate between foreign currency and Euro.
Product and package prices include VAT
Any customs fees are at the customer's expense.

Goods

Goods are delivered by express courier or postal service. Perishable food products (such as cheese and charcuterie) are ONLY shipped by express courier.
Delivery service is guaranteed worldwide. Products purchasable from the the basket are always available. Goods are always shipped from our offices in Parma.

Security

Credit card purchases are regulated via virtual POS guaranteed by a 128 bit digital Verisign certificate. Therefore, data is encoded and secure and, consequently, confidential.
The secure transaction can be verified using the closed padlock icon (or key) that the browser displays in the lower window bar.

Shipping

ItalianFoodValley.com guarantees that with order confirmation the goods will be shipped within 24 hours from the order, on working days.
Products will be shipped by UPS and Poste Italiane. Delivery times vary from 24/48 hours to 10 days according to shipment method.

Regulations

All ItalianFoodValley purchases are subject to the terms indicated in Legislative decree 15/01/92 n.50 and amendments.
For further information contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Privacy

ItalianFoodValley applies the indications expressed in ART. 10 OF LAW N. 675 DATED 12.31.1996 regarding privacy.
The customer may access his/her information at any time and request its modification and/or cancellation.
Information required in the order form are only used to guarantee shipping and are never disclosed to third parties. The customer will only receive information on new offers or products via e-mail.

Refunds

Unsatisfied customers may request a REFUND (D.Lgs 22/05/99 n. 185) via registered letter within 10 (ten) working days from product receipt including: reason for refund, product identification, order number and bank information (bank, branch, a/c number) addressed to:
Italian Food Valley di Francesco De Vecchi Customer service Viale Marconi, 8 - 43039 Salsomaggiore Terme Parma - ITALY

Customer service

The following address is available for inquiries, customer service and claims: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Support is supplied by our personnel at the address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or at: Tel 0039 0524 587 809

Last Updated on Saturday, 24 December 2011 11:30